The Nigeria Immigration Service (NIS) has expressed plans to automate the travel passport application process.
The acting Comptroller General of NIS, Caroline Adepoju disclosed this on private television programme in Lagos on Thursday.
This is in a bid to eliminate human interface in the process of passport application, while also reducing the stress and delay Nigerians experience.
“One thing Nigerians know about the Nigeria Immigration Service is the issuance of the Nigerian passport and we know the number of Nigerians that have applied for passports in the past two years have been very high and unprecedented,” Adepoju said.
“But be that as it may, the service is working hard to ensure that we meet the expectations of Nigerians. Number one, we are automating our passport application process; we are trying to ensure that we cut out human interface.
“Our applications are available online and we are trying to sensitise our applicants that they should go online for these applications to avoid patronising louts”.
The Acting Comptroller General, however, reminded Nigerians that because the passport is a security document, it will take some time before they are issued, adding that there are a number of processes like carrying out security checks, address verification, among others.
